Your organization is concerned about a potential scenario where a mobile device with confidential data is stolen. What should be recommended first?

In the scenario where a mobile device containing confidential data is stolen, the first and most effective recommendation is to implement a remote wipe program. This approach allows the organization to erase all sensitive data remotely from the lost or stolen device, effectively securing the information from unauthorized access. The immediate focus here is on protecting the confidential data that could potentially be exposed due to the theft.

While other options address different aspects of security and data protection, a remote wipe program provides a critical first response in a situation where time is of the essence. Once the device is declared missing, being able to instantly clear sensitive data helps mitigate the risk of a data breach and ensures that confidential information remains protected, regardless of the device's current location.

For instance, a remote backup application is valuable for preserving data but does not secure the information on the device when it is no longer in the organization's possession. Password locks and locator applications can help with access control or recovery, but they do not provide the same immediate protective measure that a remote wipe offers against potential data exposure in the event of theft. Thus, the priority should be on maintaining data security through a wipe rather than other measures that may not provide immediate protection once the device is compromised.