What does your boss want to begin when you discover illegal materials on a customer's computer?

The correct answer is chain of custody. When illegal materials are discovered on a customer's computer, preserving the integrity of evidence is critical, especially if it may be used in legal proceedings. The chain of custody refers to the process of maintaining and documenting the handling of evidence from the time it is collected until it is presented in court. This ensures that the evidence is protected from tampering or alteration and is legally admissible.

Establishing a proper chain of custody involves detailing who collected the evidence, how it was handled, where it was stored, and any transfers of possession that occurred subsequently. This meticulous documentation helps to verify the authenticity of the evidence and can be crucial in any legal proceedings that may arise from the discovery of the illegal materials.

While documentation is important in general, it alone does not specify the legal framework that protects evidence integrity. Initial response is also critical in terms of how the situation is managed right after discovery, but without maintaining a proper chain of custody, the response may lose legal significance. GDPR compliance, on the other hand, is more focused on data privacy regulations within the EU and is not directly related to handling illegal materials. Thus, the chain of custody is the best answer in the context of managing evidence from a legal standpoint.