If a keyboard is leaving residue and irritating a user's hands, what should you do?

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To appropriately address a situation where a keyboard is leaving residue and irritating a user's hands, involving the facilities department is the most effective action. The facilities department is generally responsible for maintaining the physical workspace, including managing the cleanliness and upkeep of equipment like keyboards. They can assess the condition of the keyboard, clean it, or replace it if necessary.

In contrast, calling the department may not address the specific issue directly, as the department may not have the resources or authority to resolve hygiene problems. Contacting the manufacturer could lead to unproductive results, as this issue pertains more to immediate cleaning or replacement rather than a defect in the product itself. Lastly, contacting OSHA about a non-compliance issue relating to a keyboard's hygiene may be an overreach for a situation that can be resolved at a workplace level without regulatory intervention.

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